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In the context of the protective measures in place to safeguard the passengers’, the airport community employees’ and the wider public’s health and safety, Athens International Airport is adhering to the Authorities’ instructions, and to official guidelines.
We are constantly working closely with the National Public Health Organization (EODY), whilst all instructed measures are diligently implemented.
Specific instructions have been issued by EODY for passengers and airport employees across Greece to respond to the COVID-19 crisis. These can be found at the EODY site: https://eody.gov.gr/en/covid-19/.
More specifically, at Athens International Airport, as in all Greek airports, a cluster of measures including, among other, flight monitoring procedures, the presence of doctors and other emergency personnel, as well as the dissemination of information for the maximum possible awareness.
Airport employees and crews are well aware of the warning factors that must be immediately reported to the Airport’s Health Authorities.
Airport employees are constantly updated on the most recent developments regarding COVID-19 and the Authorities instructions for the avoidance of the widespread of COVID-19.
• Specific measures currently in place:In accordance with the guidelines of the national health authorities, the meticulous observance of rules for hand washing / sanitizing and for respiratory hygiene, the use of face masks, physical distance keeping, very good cleaning and sanitizing of spaces and surfaces, especially of those frequently hand touched, are the basis for the protection of passengers and employees at Athens International Airport. Passengers travelling on domestic or international flights #athensairport, should bear in mind the following:
The above measures are subject to the continuous evaluation as to their effectiveness and will be modified as deemed necessary and instructed by the competent State Authorities.
In the context of the anti-Covid-19 measures of the Government of the Hellenic Republic, domestic flights across Greece are currently subject to restrictions. As per relevant governmental decision, from 09.11.20 until 07.12.20 (06.00 a.m.), only essential travel properly documented is allowed for passengers on all domestic flights .Essential travel should include travel for health issues, business purposes , for imperative family reasons and return to their permanent residence.
For additional information regarding the current status of flight restrictions due to Covid-19, you can call the Greek General Secretariat for Civil Protection at 0030 213 15 10 932-3, 0030 213 15 10 171, 0030 213 15 10 196 or send an email to firstname.lastname@example.org / email@example.com.
Airline operators shall ensure that passengers meet the requirements of traveling according to relevant measures in effect at destination at the time of travelling. For further information you may contact your airline. Detailed contact information of airlines is provided in our website at the following link: https://www.aia.gr/traveler/travellers-info/airlines
As per the joint Ministerial decision (ΦΕΚ:2602/28 Ιουνίου2020/Δ1α/ΓΠ.οικ.40383) issued by the Hellenic Republic, until 14.12.2020 all passengers travelling on international flights to Greece are required to fill in and electronically submit the compulsory Passenger Locator Form (PLF) not later than the previous day before entering the country. Families may submit a joint e-PLF form.
The Form can be found here: https://travel.gov.gr/#/
From Tuesday 10.11.20 at 06:00 in the morning the mandatory completion of the Passenger Locator Form (PLF) found in the electronic address https://travel.gov.gr/ is extended to all permanent residents in Greece departing on international flights from any Greek airport, not later than the previous day of departure.
As the completion of local Passenger Locator Form is compulsory before entering other countries as well, it is highly recommended to contact your airline in order to confirm whether the respective Passenger Locator Form of your destination country should also be completed. Alternatively, for this matter you may contact the embassy/consulate of the destination country in Greece.
Travellers will receive a confirmation e-mail upon submission of the PLF, which is a compulsory travel document that has to be presented during boarding. Travellers will receive their PLF unique Quick Response (QR) code on the day of their scheduled arrival in Greece (at midnight– 00.01 am) and will be notified via email (the QR code will be provided with a link in the confirmation email).
Airlines are required, prior to accepting passengers for boarding, to check the confirmation receipt of PLF submission at the predefined time limit before flight & the response e-mail with a PLF QR code. If travel departure begins prior to the day of arrival, travellers are allowed to board after showing the confirmation email (and not necessarily the QR code which is scheduled to arrive at midnight of the day of arrival.)
For further information or questions regarding the completion & operation of the form, you may contact the PLF Help Desk of travel.gov.gr at telephone 0030 215 560 5151 (Mon to Fri 09:00-17:00 LT) or email at firstname.lastname@example.org / email@example.com.
Urgent cases for travelling falling in shorter period than the predetermined time limit of PLF submission before the flight will be examined per case by the State Authorities & acceptance or rejection will be notified to applicants through an e-mail message.
Additionally, until 14.12.20 at midnight, all passengers of international flights entering the country must display (additional to the PLF form and QR code) a negative molecular test (PCR) for Covid-19, conducted up to 72 hours before arrival in Greece.
Passengers are required to show a negative molecular test result (PCR) for Covid-19 in English from a certified diagnostic center which must include their passport or identity details.
Airlines must check whether passengers have a negative molecular test result certificate before boarding, as its absence obliges the airline not to embark the passenger.
For further information or questions regarding the procedure, you may contact the Greek General Secretariat for Civil Protection at 0030 213 15 10 932-3, 0030 213 15 10 171, 0030 213 15 10 196 or email at firstname.lastname@example.org / email@example.com.
Airline operators shall ensure that passengers are duly informed before boarding and that they meet the requirements of traveling according to relevant measures in effect at the destination country at the time of travelling otherwise they must deny boarding as per the Greek government's legislative acts. For further information you may contact your airline. Detailed contact information of airlines is provided in our website at the following link: https://www.aia.gr/traveler/travellers-info/airlines/
Information about the Covid-19, by the National Public Health Organization (EODY), can be found here: https://eody.gov.gr/en/covid-19/
In accordance with the Greek government's decisions there is a ban of entry applying to all non-EU citizens until 14.12.20, as announced by the Hellenic Civil Aviation Authority. Certain exemptions are also applicable as follows:
Exemptions apply for citizens and permanent residents from Australia, Japan, New Zealand, Rwanda, South Korea, Thailand,Singapore, Uruguay, the United Arab Emirates.In order to prove their place of residence, third country nationals may present their residence permit, work permit, identity card, driving license or other documents, provided that it states place of residence.Also exempted from the restrictions are:
The above persons are obliged to display documents & undergo laboratory medical examination. Third country nationals subject to prohibition herein have the right to submit request to the Greek consular authority of their place of residence or stay for their exceptional entry in the country for business or personal reasons.
A completed electronic Passenger Locator Form (e-PLF) is also compulsory for all inbound passengers. Families may submit a joint e-PLF form. In response to the e-PLF submission, passengers will receive a QR code displaying their selection for a PCR test upon arrival in Athens. The QR codes are addressed to passengers at midnight on the day of travel.
Additionally, from 11.11.20 at 06:00 until 14.12.20 at midnight, all passengers of international flights entering the country must display (additional to the PLF form and QR code) a negative molecular test (PCR) for Covid-19, conducted up to 72 hours before arrival in Greece.
Flights to/from Albania & North Macedonia are only allowed from/to Athens International Airport until 14.12.2020.
Until 14.12.2020, 23:59 all permanent residents of the Russian Federation entering the country from the Russian Federation must display (additional to the PLF form and QR code) a negative molecular test (PCR) for Covid-19, conducted up to 72 hours before arrival in Greece. Flights from Russian Federation are limited to 500 passengers per week.
Until 14.12.2020, 23:59 all permanent residents of Israel entering the country from Israel must display (additional to the PLF form and QR code) a negative molecular test (PCR) for Covid-19, conducted up to 72 hours before arrival in Greece. Flights from Israel are limited to 10.000 passengers per week.
All flights from/to Turkey are suspended until 14.12.2020. In addition, all flights originating from any airport in the territory of Catalonia of Spain are suspended until 14.12.2020
Transit passengers via AIA, including those from restricted origins, are not required to display a negative molecular test (PCR) upon arrival, nor to submit a Passenger Locator Form (e-PLF).
For further information or questions regarding the procedure, you may contact the Greek General Secretariat for Civil Protection at 0030 213 15 10 932-3, 0030 213 15 10 171, 0030 213 15 10 196, or send an email to firstname.lastname@example.org/ email@example.com.Airline operators shall ensure that passengers are duly informed before boarding and that they meet the requirements of traveling according to relevant measures in effect at the destination country at the time of travelling, otherwise they must deny boarding as per the Greek government's legislative acts. For further information you may contact your airline. Detailed contact information of airlines is provided in our website at the following link: https://www.aia.gr/traveler/travellers-info/airlines/
It is highly advisable that passengers get informed on the restrictions announced by their country of origin on their return from Greece. Some countries require a PCR test conducted some hours prior arrival, whilst others have issued restrictions for arriving passengers.
Governmental decisions regarding restrictions or requirements for the travelling public are updated at regular intervals and ad-hoc depending on the pandemic situation.
According to the Greek General Secretariat for Civil Protection,the presentation of travel documents (ticket / boarding pass/ e-plf ) is sufficient for the movement of passengers to / from the AIA, along with a type B certificate of movement, stating that they are going to Athens International Airport due to a planned trip (date, time, airline).Foreign passengers can present only the respective Travel Documents as proof of movement to/from Athens International Airport.
The above apply to both departing and arriving passengers, whether returning to their home or staying in a hotel (Greeks and Foreigners).
Only one escort per passenger is allowed during the day by using code 4 in the relevant movement declaration either sent by SMS at 13033 or marked in the handwritten movement certificate type B found in https://www.gov.gr/. A solemn declaration found in the same website, is necessary as well, stating in free text that the scope of the specific movement is escorting a passenger to/from Athens International Airport. A copy/photo of the passenger’s travel documents is recommended as evidence when the passenger is not riding with the escort in the vehicle.
From 13.11.20 there is a traffic ban in effect from 21:00 to 05:00. Passengers can still travel normally to/from the airport during these hours with the documents described above. Escorts are not allowed during these hours, so the passenger must travel either by his own means or use Public Transport or Taxi
For additional information regarding the above, you may call the consumers’ line at 4digit telephone number 1520, the Hellenic Police , or the Greek General Secretariat for Civil Protection at 0030 213 15 10 932-3, 0030 213 15 10 171, 0030 213 15 10 196, or send an email at firstname.lastname@example.org / email@example.com.
Depending on their QR code/confirmation, visitors will be subject to test upon arrival. Upon being tested, the visitor is free to move to the final destination. The test results are expected to become available within 24 hours. During that time, passengers who are tested are advised to practice social distancing according to local guidelines and self-monitoring for symptoms that could indicate COVID-19. In case of such symptoms, medical advice and/or contact with the National Public Health Organization (EODY) Operations Centre should be immediately sought.
Only in case they test positive, the authorities will contact them and proceed with the health protocol in place. The procedure of a 24-hour stay at a dedicated hotel, under Greek State supervision, is no longer valid.
For further information or questions regarding the procedure, you may contact the Greek General Secretariat for Civil Protection at 0030 213 15 10 932-3, 0030 213 15 10 171, 0030 213 15 10 196 or email at firstname.lastname@example.org / email@example.com
In case you need to contact the National Public Health Organization (EODY) Operations Centre, you may call (0030) 210 5212054 or e-mail at firstname.lastname@example.org
Protective measures in effect due to Covid-19 may vary depending on the destination. It is highly recommended to contact the airline you are going to travel with, as airline operators have to ensure that passengers are duly informed before boarding and that they meet the requirements of traveling according to relevant measures in effect at the destination country at the time of travelling. Detailed contact information of airlines is provided in our website at the following link: https://www.aia.gr/traveler/travellers-info/airlines/
Additionally, you could visit the destination airport website for Covid-19 related info or contact the Embassy/Consulate of the country you are going to visit.
Kindly be advised of the availability to perform molecular based diagnostic test for SARS-COV-2 (Covid-19) at the specially configured testing point of Athens Medical Center, located at Athens International Airport on the “Arrivals” level, between exits 2 and 3. The testing point operates daily from 07:00 until 23:00. You may proceed for testing without an appointment, after having completed the necessary registration & payment procedure through the electronic platform https://payments.iatriko.gr/. Test results will be delivered to you, by email, within approximately 24 hours. Response time varies according to sampling time or volume of tests.
Instant hand sanitizers have been installed in all toilets, in all the departure gates, and in more than 300 locations within the terminals.
In order to ensure coordinated effort to maintain business continuity while preventing the spread of the disease, AIA has established a COVID-19 Response Plan that maps contingencies for sustaining a minimum level of service.
The Response Plan is complemented by a series of actions decided upon by the Emergency Response Team that has been set up for the specific purpose. Actions are decided upon daily developments, as the situation unfolds.
According to a recent EU announcement, sanitizing/disinfectant hand gels are exempted from the liquids and gels regulation, and their transportation in hand luggage is allowed in containers of over 100 ml.
The Health Check Authority takes control, for carrying out the preliminary health check and advises of further actions as per EODY guidelines. Should a transfer to a reference hospital be deemed necessary, this is effected by a properly equipped EKAV ambulance.
Due care is taken for Passengers in proximity to the suspect cases. Cases of certain suspicion are hosted inside the dedicated Airport quarantine facility, in accordance with the decision of the Health Check Authority and until further transfer to a reference Hospital.
The Health Check Authority takes control, carries out the preliminary health check and advises of further actions as per EODY guidelines.
EODY takes control and provides instructions on the handling of such cases. In principle, seriously infected countries are prohibited from air transportation (flights) to/from Greek airports. Relevant announcements are made by the pertinent Authorities.
Passengers must contact EODY in the four (4) digit line 1135 for further advice, otherwise the Airline or the ground handler employees must be notified for further action and notification to the Airport Health Authority.
Τhe Sofitel Athens Airport hotel is open again, as of 01/07/20. For more information please click here.
There are no restrictions imposed for cargo transportation so far.
Access of shippers, consignees and Customs Brokers to Airport Customs’ s premises (Building 27) is prohibited.
All Customs formalities will be effected online and, whenever the need arises, documents will be exchanged at a front desk at the entrance of B27. Working hours remain unchanged.
Various Cafes/Snack Bars are available throughout the Terminal Building.
Smoking in the Terminal Building is not allowed, and the designated smoking lounges are currently closed due to COVID-19 prevention measures.
Ιf you wish to cancel your reservation and get a refund, please dial +30 210 3534260.
The Airport Call Centre operates on a 24hr basis, tel. +30 210-3530000. Once in the Terminal areas, you may visit our Airport Information desks, located on the Arrivals & Departures Levels, operating on a 24hr basis. Please note, that the flight schedule has been heavily impacted by the COVID-19 situation. For any information regarding the schedule of the airlines and/or specific flights, you should contact your airline.
All public means of transport (Bus, Metro, Suburban Rail and regional buses) are in operation at present.
More information regarding specific routes is available through the following links: