In the context of the protective measures in place to safeguard the passengers’, the airport community employees’ and the wider public’s health and safety, Athens International Airport is adhering to the Authorities’ instructions, and to official guidelines.
We are constantly working closely with the National Public Health Organization (EODY), whilst all instructed measures are diligently implemented.
Specific instructions have been issued by EODY for passengers and airport employees across Greece to respond to the COVID-19 crisis. These can be found at the EODY site: https://eody.gov.gr/en/covid-19/.
More specifically, at Athens International Airport, as in all Greek airports, a cluster of measures including, among other, flight monitoring procedures, the presence of doctors and other emergency personnel, as well as the dissemination of information for the maximum possible awareness.
Airport employees and crews are well aware of the warning factors that must be immediately reported to the Airport’s Health Authorities.
Airport employees are constantly updated on the most recent developments regarding COVID-19 and the Authorities instructions for the avoidance of the widespread of COVID-19.
• Specific measures currently in place:In accordance with the guidelines of the national health authorities, the meticulous observance of rules for hand washing / sanitizing and for respiratory hygiene, the use of face masks, physical distance keeping, very good cleaning and sanitizing of spaces and surfaces, especially of those frequently hand touched, are the basis for the protection of passengers and employees at Athens International Airport. Passengers travelling on domestic or international flights #athensairport, should bear in mind the following:
The above measures are subject to the continuous evaluation as to their effectiveness and will be modified as deemed necessary and instructed by the competent State Authorities. International incoming passengers in particular are requested by the State Authorities to fill in a special personal data form; the State Authorities may decide to proceed with biological sample collection for Covid-19 tests. Until now, incoming international passengers are subject to a 14-day isolation / quarantine. Airlines are providing their passengers with the relevant information.
Relevant guidelines by the National Public Health Organization (EODY) can be found here: https://eody.gov.gr/en/covid-19/
There is temporary ban of entry to all non-EU citizens since 18/03/2020; the specific ban applies until 15/06/2020, as announced on 31/05/2020 by the Hellenic Civil Aviation Authority. Exemptions apply as per the Greek Government Gazette/B/916/17.03.2020. More specifically, exempted from the restriction are:
All bans and restrictions for the domestic flights in Greece have been lifted as of 25/5/2020.
By order of the Government of the Hellenic Republic, restrictions upon entry into the Hellenic Republic will apply as follows:
Phase 1 until 15 June
Phase 2 bridge phase 15 June to 30 June
ι. If your travel originated from an airport not in the EASA affected area list (https://www.easa.europa.eu/sd-2020-01/airports) then you are only subject to random tests upon arrival.
ιι. If you originate from an airport on the EASA affected area list, then you will be tested upon arrival. An overnight stay at a designated hotel is required.
No entry to the Hellenic Republic will be permitted to passengers not accepting the aforementioned requirements.
Exempted from the restrictions are:
1. Passengers in transit.
2. All aircraft flight crew
3. Persons on board of the following flights:
Airline operators shall ensure adherence to the above measures before boarding passengers.
For more information please visit https://www.mfa.gr/en/current-affairs/statements-speeches/greece-welcomes-the-world.html
Instant hand sanitizers have been installed in all toilets, in all the departure gates, and in more than 300 locations within the terminals.
In order to ensure coordinated effort to maintain business continuity while preventing the spread of the disease, AIA has established a COVID-19 Response Plan that maps contingencies for sustaining a minimum level of service.
The Response Plan is complemented by a series of actions decided upon by the Emergency Response Team that has been set up for the specific purpose. Actions are decided upon daily developments, as the situation unfolds.
According to a recent EU announcement, sanitizing/disinfectant hand gels are exempted from the liquids and gels regulation, and their transportation in hand luggage is allowed in containers of over 100 ml.
The Health Check Authority takes control, for carrying out the preliminary health check and advises of further actions as per EODY guidelines. Should a transfer to a reference hospital be deemed necessary, this is effected by a properly equipped EKAV ambulance.
Due care is taken for Passengers in proximity to the suspect cases. Cases of certain suspicion are hosted inside the dedicated Airport quarantine facility, in accordance with the decision of the Health Check Authority and until further transfer to a reference Hospital.
The Health Check Authority takes control, carries out the preliminary health check and advises of further actions as per EODY guidelines.
EODY takes control and provides instructions on the handling of such cases. In principle, seriously infected countries are prohibited from air transportation (flights) to/from Greek airports. Relevant announcements are made by the pertinent Authorities.
Passengers must contact EODY in the four (4) digit line 1135 for further advice, otherwise the Airline or the ground handler employees must be notified for further action and notification to the Airport Health Authority.
Τhe Sofitel Athens Airport hotel has temporarily suspended its operations. It is expected to re-open from 01/07/2020. For more information please click here.
There are no restrictions imposed for cargo transportation so far.
Access of shippers, consignees and Customs Brokers to Airport Customs’ s premises (Building 27) is prohibited.
All Customs formalities will be effected online and, whenever the need arises, documents will be exchanged at a front desk at the entrance of B27. Working hours remain unchanged.
Various Cafes/Snack Bars are available throughout the Terminal Building.
Smoking in the Terminal Building is not allowed, and the designated smoking lounges are currently closed due to COVID-19 prevention measures.
In the context of the Covid-19 preventive measures, airlines’ CIP lounges at the airport are currently closed.
Ιf you wish to cancel your reservation and get a refund, please dial +30 210 3534260.
The Airport Call Centre operates on a 24hr basis, tel. +30 210-3530000. Once in the Terminal areas, you may visit our Airport Information desks, located on the Arrivals & Departures Levels, operating on a 24hr basis. Please note, that the flight schedule has been heavily impacted by the COVID-19 situation. For any information regarding the schedule of the airlines and/or specific flights, you should contact your airline.
All public means of transport (Bus, Metro, Suburban Rail and regional buses) are in operation at present.
More information regarding specific routes is available through the following links: