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In the context of the protective measures in place to safeguard the passengers’, the airport community employees’ and the wider public’s health and safety, Athens International Airport is adhering to the Authorities’ instructions, and to official guidelines.
We are constantly working closely with the National Public Health Organization (EODY), whilst all instructed measures are diligently implemented.
Specific instructions have been issued by EODY for passengers and airport employees across Greece to respond to the COVID-19 crisis. These can be found at the EODY site: https://eody.gov.gr/en/covid-19/.
More specifically, at Athens International Airport, as in all Greek airports, a cluster of measures including, among other, flight monitoring procedures, the presence of doctors and other emergency personnel, as well as the dissemination of information for the maximum possible awareness.
Airport employees and crews are well aware of the warning factors that must be immediately reported to the Airport’s Health Authorities.
Airport employees are constantly updated on the most recent developments regarding COVID-19 and the Authorities instructions for the avoidance of the widespread of COVID-19.
• Specific measures currently in place:In accordance with the guidelines of the national health authorities, the meticulous observance of rules for hand washing / sanitizing and for respiratory hygiene, the use of face masks, physical distance keeping, very good cleaning and sanitizing of spaces and surfaces, especially of those frequently hand touched, are the basis for the protection of passengers and employees at Athens International Airport. Passengers travelling on domestic or international flights #athensairport, should bear in mind the following:
The above measures are subject to the continuous evaluation as to their effectiveness and will be modified as deemed necessary and instructed by the competent State Authorities.
As per the joint Ministerial decision (ΦΕΚ:2602/28 Ιουνίου 2020/Δ1α/ΓΠ.οικ.40383) issued by the Hellenic Republic, until 30/9/2020 all passengers travelling on international flights to Greece are required to fill in and electronically submit the compulsory Passenger Locator Form (PLF) at least 24 hours before departure. Families may submit a joint e-PLF form.
Urgent cases for travelling falling in shorter period than the predetermined time limit of PLF submission before the flight will be examined per case by the State Authorities & acceptance or rejection will be notified to applicants through an e-mail message.
The Form can be found here: https://travel.gov.gr/#/
Travellers will receive a confirmation e-mail upon submission of the PLF, which is a compulsory travel document that has to be presented during boarding. Travellers will receive their PLF unique Quick Response (QR) code on the day of their scheduled arrival in Greece (at midnight– 00.01 am) and will be notified via email (the QR code will be provided with a link in the confirmation email).
Airlines are required, prior to accepting passengers for boarding, to check the confirmation receipt of PLF submission at the predefined time limit before flight & the response e-mail with a PLF QR code. If travel departure begins prior to the day of arrival, travellers are allowed to board after showing the confirmation email (and not necessarily the QR code which is scheduled to arrive at midnight of the day of arrival.)
For further information or questions regarding the completion & operation of the form, you may contact the PLF Help Desk of travel.gov.gr at telephone 0030 215 560 5151 (Mon to Fri 09:00-21:00 LT) or email at email@example.com.
Passengers having failed to fill in and submit the PLF on time and thus to demonstrate a valid QR code upon arrival, will be subject to a fine as per provisions of the Joint ministerial decision of June 28th.
Information about the Covid-19, by the National Public Health Organization (EODY), can be found here: https://eody.gov.gr/en/covid-19/
In accordance with the Greek government's decisions there is a ban of entry applying to all non-EU citizens until 30.09.20, as announced by the Hellenic Civil Aviation Authority. Certain exemptions are also applicable as follows:
Exemptions apply for citizens and permanent residents from Australia, Canada, Georgia, Japan, New Zealand, Rwanda, South Korea, Thailand, Tunisia, Uruguay, the United Arab Emirates.In order to prove their place of residence, third country nationals may present their residence permit, work permit, identity card, driving license or other documents, provided that it states place of residence.Also exempted from the restrictions are:
A completed electronic Passenger Locator Form (e-PLF) is also compulsory for all inbound passengers. Families may submit a joint e-PLF form. In response to the e-PLF submission, passengers will receive a QR code displaying their selection for a PCR test upon arrival in Athens. The QR codes are addressed to passengers at midnight on the day of travel.
Until 30.09.20 (included), all individuals arriving from Malta, Bulgaria, Romania, Hungary, the United Arab Emirates, Israel, Belgium, Spain, Albania & North Macedonia must display (additional to the PLF form and QR code) a negative molecular test (PCR) for Covid-19, conducted up to 72 hours before arrival in Greece.
Flights to/from Albania & North Macedonia are only allowed from/to Athens International Airport.
Also, flights from Israel are limited to 5000 passengers per week.
From 07.09 until 21.09. 23:59 all individuals arriving from the Russian Federation must display (additional to the PLF form and QR code) a negative molecular test (PCR) for Covid-19, conducted up to 72 hours before arrival in Greece. Flights from Russian Federation are limited to 500 passengers per week.
All flights from/to Turkey are suspended until 30.09.20. In addition, all flights originating from any airport in the territory of Catalonia of Spain are suspended until 30.09.20
Transit passengers via AIA, including those from restricted origins, are not required to display a negative molecular test (PCR) upon arrival, nor to submit a Passenger Locator Form (e-PLF).
For further information or questions regarding the procedure, you may contact the Greek General Secretariat for Civil Protection at 0030 2103359002-3 or email at firstname.lastname@example.org .Airline operators shall ensure that passengers are duly informed before boarding and that they meet the requirements of traveling according to relevant measures in effect at the destination country at the time of travelling, otherwise they must deny boarding as per the Greek government's legislative acts. For further information you may contact your airline. Detailed contact information of airlines is provided in our website at the following link: https://www.aia.gr/traveler/travellers-info/airlines/
It is highly advisable that passengers get informed on the restrictions announced by their country of origin on their return from Greece. Some countries require a PCR test conducted some hours prior arrival, whilst others have issued restrictions for arriving passengers.
Governmental decisions regarding restrictions or requirements for the travelling public are updated at regular intervals and ad-hoc depending on the pandemic situation.
All bans and restrictions for the domestic flights in Greece have been lifted as of 25/5/2020.
Depending on their QR code/confirmation, visitors will be subject to test upon arrival. Upon being tested, the visitor is free to move to the final destination. The test results are expected to become available within 24 hours. During that time, passengers who are tested are advised to practice social distancing according to local guidelines and self-monitoring for symptoms that could indicate COVID-19. In case of such symptoms, medical advice and/or contact with the National Public Health Organization (EODY) Operations Centre should be immediately sought.
Only in case they test positive, the authorities will contact them and proceed with the health protocol in place. The procedure of a 24-hour stay at a dedicated hotel, under Greek State supervision, is no longer valid.
For further information or questions regarding the procedure, you may contact the Greek General Secretariat for Civil Protection at 0030 2103359002-3 or email at email@example.com.
In case you need to contact the National Public Health Organization (EODY) Operations Centre, you may call (0030) 210 5212054 or e-mail at firstname.lastname@example.org
Protective measures in effect due to Covid-19 may vary depending on the destination. It is highly recommended to contact the airline you are going to travel with, as airline operators have to ensure that passengers are duly informed before boarding and that they meet the requirements of traveling according to relevant measures in effect at the destination country at the time of travelling. Detailed contact information of airlines is provided in our website at the following link: https://www.aia.gr/traveler/travellers-info/airlines/
Additionally, you could visit the destination airport website for Covid-19 related info or contact the Embassy/Consulate of the country you are going to visit.
Instant hand sanitizers have been installed in all toilets, in all the departure gates, and in more than 300 locations within the terminals.
In order to ensure coordinated effort to maintain business continuity while preventing the spread of the disease, AIA has established a COVID-19 Response Plan that maps contingencies for sustaining a minimum level of service.
The Response Plan is complemented by a series of actions decided upon by the Emergency Response Team that has been set up for the specific purpose. Actions are decided upon daily developments, as the situation unfolds.
According to a recent EU announcement, sanitizing/disinfectant hand gels are exempted from the liquids and gels regulation, and their transportation in hand luggage is allowed in containers of over 100 ml.
The Health Check Authority takes control, for carrying out the preliminary health check and advises of further actions as per EODY guidelines. Should a transfer to a reference hospital be deemed necessary, this is effected by a properly equipped EKAV ambulance.
Due care is taken for Passengers in proximity to the suspect cases. Cases of certain suspicion are hosted inside the dedicated Airport quarantine facility, in accordance with the decision of the Health Check Authority and until further transfer to a reference Hospital.
The Health Check Authority takes control, carries out the preliminary health check and advises of further actions as per EODY guidelines.
EODY takes control and provides instructions on the handling of such cases. In principle, seriously infected countries are prohibited from air transportation (flights) to/from Greek airports. Relevant announcements are made by the pertinent Authorities.
Passengers must contact EODY in the four (4) digit line 1135 for further advice, otherwise the Airline or the ground handler employees must be notified for further action and notification to the Airport Health Authority.
Τhe Sofitel Athens Airport hotel is open again, as of 01/07/20. For more information please click here.
There are no restrictions imposed for cargo transportation so far.
Access of shippers, consignees and Customs Brokers to Airport Customs’ s premises (Building 27) is prohibited.
All Customs formalities will be effected online and, whenever the need arises, documents will be exchanged at a front desk at the entrance of B27. Working hours remain unchanged.
Various Cafes/Snack Bars are available throughout the Terminal Building.
Smoking in the Terminal Building is not allowed, and the designated smoking lounges are currently closed due to COVID-19 prevention measures.
Lufthansa - Business Lounge is operational from 05:30 to 19:00.
Ιf you wish to cancel your reservation and get a refund, please dial +30 210 3534260.
The Airport Call Centre operates on a 24hr basis, tel. +30 210-3530000. Once in the Terminal areas, you may visit our Airport Information desks, located on the Arrivals & Departures Levels, operating on a 24hr basis. Please note, that the flight schedule has been heavily impacted by the COVID-19 situation. For any information regarding the schedule of the airlines and/or specific flights, you should contact your airline.
All public means of transport (Bus, Metro, Suburban Rail and regional buses) are in operation at present.
More information regarding specific routes is available through the following links: